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You are here: Home >Help/Sales Terms
Help/Sales Terms

Publication Search
You may browse or search the publications by regions, categories or publishing date. We also offer "Keyword Search" function which can be easily found on nearly every page of our website.

Every publication in BookShop has a detailed page which contains publication title, publishing date, language versions available, and a synopsis. For some publications, you can even access a "Table of Contents" for more detailed information. To browse the detailed page of a publication, simply clicking its title or image.

Softcopy
Apart from the printed version, softcopy of selected publications is also available in the BookShop. The softcopy enables you to read on a computer by using Adobe Acrobat Reader.

Once you have placed your order for the softcopy successfully (and subject to TDC's receipt of payment), you will receive a notification with a download link. This link will take you to a page to obtain the softcopy that you have purchased. Please be reminded that the download link will be valid for 7 days from the date of purchase.

Adding Items
If you want to order a book, simply key in the quantity you would like to order and click the "Add to Shopping Cart" button.

Special of the Month
Customers in Hong Kong who have purchased any promotional item selected by TDC during a designated period may receive a free gift for each completed order (only while stock lasts). A letter will be issued to each relevant customer to redeem the gift. TDC reserves the right to make the final decision in case of any disputes.

Shopping Cart
The "Shopping Cart" holds all the books you have decided to order and you can order as many as you want. You can view the books that you have ordered by clicking the "Shopping Cart" button.

The "Shopping Cart" enables you to review, remove or change the quantity of your placed items.

Check Out
When you click the "Check Out" button and select your destination, you will be asked to provide us the delivery information. TDC shall not be responsible for any error in the delivery information provided to it, and all publications are delivered at your own risks.

Postage
Postage is included for local delivery. For international order, the mailing charge is calculated as follows:

Airmail delivery charges:
 
Zone 1*
Zone 2*
First item
US $7
US $9
Each additional item
US $2
US $3
*Zone 1: Asia (As far west as Afghanistan and except Japan)
*Zone 2: Americas, Europe, Middle East, Oceanic, Australia,
  New Zealand, Africa and Japan

Handling Charge
A special surcharge will be imposed for oversized and extremely heavy books. The surcharge varies depending on the size and weight of the book. The actual amount of the surcharge will be determined by TDC and such decision shall be binding on and payable by you.

Extra Fee
For orders placed outside Hong Kong, customs and import duties and other fees and levies may be payable and all these will be charged to you. You agree to pay all these customs, duties, fees and levies and acknowledge that they may vary from country to country.

Payment Method
Orders from Hong Kong are paid by HK$. For international orders, we will accept US$.

Credit Card payment by Visa or Mastercard will be accepted. Order details and credit card information can be submitted on-line (the data will be encrypted by SSL technics) or by fax to TDC at (852)2824-0249.

Electronic Ordering Security
To safeguard your credit information, BookShop adopts, the most advance security system available - Secure Socket Layer(SSL). SSL encrypts all ordering information so that your order, including your name, address and credit card number, cannot be read in transit.

We will not charge your credit card until the bank gives us the authorisation. If we fail to get authorisation code from your bank, the order will be cancelled automatically and we will inform you by email.

Delivery
For orders to be delivered to destinations within Hong Kong, deliveries will normally be received within 4 to 5 business days after payment has been received. For orders to be delivered to destinations outside Hong Kong, it may take about 21 business days or more for the publications to arrive at the specified destinations.

TDC does not guarantee or warrant the prompt delivery or receipt of items ordered, and does not accept responsibility for any direct or indirect losses arising out of any delay in delivery. Any delay in delivery will not be a ground for you to cancel the order or to claim for any refund or return of the item(s) ordered.

Submit and Tracking Order
Make sure all the information you provided is accurate and click the "OK" button to submit your order. You will be given an order reference number which should be quoted in all your future enquiries about your order.

Once you have submitted an order, it constitutes a legally binding offer made by you to purchase the item(s) ordered. Your offer will be irrevocable, and no change or cancellation of the order will be accepted.

If you would like to check your ordering status, simple click the "Order Status" button and key in your order reference number.


Legal Effect
The above Terms of Sales are legally binding on you. By placing your order you agree to be bound by these Terms of Sales and also the terms and conditions in the User Agreement.

The above Sales Terms are governed by the laws of the Hong Kong Special Administrative Region.

For any enquiries, you may contact us either by e-mail at bookshop@tdc.org.hk, by fax at (852) 2824-0249 or by phone at (852) 1830668.